Last Updated on 10/16/2024 . This Privacy Policy is effective 10/16/2024 for all users.

This Privacy Policy (“Privacy Policy”) explains how Allen E. Power Plumbing (“Company”) collects, uses and discloses information about you in connection with your use of our services, including those offered through the Website located at https://aepowerplumbing.com (“Website”). Please read this Privacy Policy carefully. If you do not agree to our practices, please do not register, subscribe to the email newsletter, create an account, use the Website, or otherwise interact with the Company.

Company respects the privacy of visitors to our Website. Please read this Privacy Policy carefully so that you understand what information we collect and what we do with that information. This Privacy Policy applies only to information collected online through the Website and does not describe the ways in which we may collect or use information obtained offline or through any other means.

Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy. You can reach us online at [email protected]. You can reach us via postal mail at the following address:

448 Lake Cook Road
Deerfield, IL 60015

(847) 948-8484

PROTECTING THE PRIVACY OF CHILDREN

Children should always get permission from their parents before sending any information about themselves (such as their names, email addresses, and phone numbers) over the Internet, to us or to anyone else. Our Website is not intended for children under 13 and we won't knowingly allow anyone under 13 to provide us any personally identifying information; if you're under 13, please don't submit information to Company and don’t provide any information about yourself on this Website.

Types of Personal Information We Collect. We collect Contact Information that allows us to communicate with you, such as your name, postal addresses, email addresses, telephone numbers, or other addresses at which you receive communications from or on behalf of Company.

How We Collect Personal Information. We ask you for Personal Information (including Contact Information, Relationship Information, and Financial Account Information) when you interact with the Website or contact Company. We collect Information when you use our Website. We use cookies and related technologies to collect information about your computer and your interaction with the Website. We also collect Information if you contact us via telephone, email, text, postal mail, social media interaction, or other methods of communication, such as for customer support purposes.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

Do-Not-Track & Self-Regulatory Principles for Online Behavioral Advertising.

Consumers can get enhanced notice and control over the collection and use of Web-viewing data for online behavioral advertising purposes. The program provides specific implementation practices in support of the Self-Regulatory Principles for Online Behavioral Advertising, - See more at: https://www.iab.com/news/self-regulation-2/ Consumers who wish to opt-out of behavioral advertising tracking by participating advertisers are encouraged to visit the Digital Advertising Alliance's consumer choice page: http://www.aboutads.info. We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We have no control over, and shall have no liability for, any third-party compliance or non-compliance with DNT signals.

How Company Uses Personal Information. Company uses Personal Information to:

Operate and improve our Website; Facilitate transactions; Evaluate the types of offers, products or services that may interest customers; Track transactions and perform other analytics; Provide customer support, including to our merchants or business partners; Fulfill requests for Company services; Communicate and provide additional information that may be of interest to you about Company and our merchants and business partners, such as Company news, special offers and coupons, announcements, and marketing materials; Send you reminders, technical notices, updates, security alerts and support and administrative messages service bulletins, or marketing; Manage our everyday business needs such as Website administration, forum management, fulfillment, analytics, fraud prevention, enforcement of our corporate reporting obligations, Terms of Use or to comply with the law.

When and Why Company Discloses Personal Information. 

We DO NOT Sell your Personal Information or otherwise share it with third parties and we will not disclose your Personal Information to third parties except to:

• Our service providers that provide services for us such as sending emails on our behalf and processing payments. Our service providers are bound by law or contract to protect the Personal Information and are only allowed to use the Personal Information in accordance with the terms of our service agreements with them. 

• Effect a merger, acquisition, or otherwise; to support the sale or transfer of business assets; to enforce our rights or protect our property; to protect the rights, property or safety of others, investigate fraud, respond to a government request; or as needed to support auditing, compliance, and corporate governance functions. We may also disclose Personal Information to defend ourselves in litigation or a regulatory action, and when required or advised to do so by law, such as in response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and/or other countries where we operate. If Company is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or prominent notice on our Website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

• Company uses Google Analytics to help us understand how our customers use the Website. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

• We encourage Company’s merchant and business partners to adopt and post privacy policies. However, the use of your Personal Information by such parties is governed by the privacy policies of such parties and is not subject to our control. 

Cookies and Related Technologies.

When you use our Website, we collect certain information by automated or electronic means, using technologies such as cookies, pixel tags and web beacons, browser analysis tools, and web server logs. As you use our Website and applications, your browser and devices communicate with servers operated by us, our business partners and services providers to coordinate and record the interactivity and fill your requests for services and information.

The information from cookies and related technology is stored in web server logs and also in web cookies kept on your computers or mobile devices, which are then transmitted back to our Website by your computers or mobile devices. These servers are operated and the cookies managed by us, our business partners or our service providers.

For example, when you visit our Website, we may, and/or our service providers may, place cookies on your computers or mobile devices. Cookies allow us to recognize you when you return, track and target your interests in order to provide a customized experience. They also help us provide a customized experience and help us to detect certain kinds of fraud. A “cookie” is a small amount of information that a web server sends to your browser that stores information about your account, your preferences, and your use of the Website. Some cookies contain serial numbers that allow us to connect your Website activity with other information we store about you in your profile or as related to your interactions with the Website.

Some cookies are temporary, whereas others may be configured to last longer. “Session” cookies are temporary cookies used for various reasons, such as to manage page views. Your browser usually erases session cookies once you exit your browser. “Persistent” cookies are more permanent cookies that are stored on your computers or mobile devices even beyond when you exit your browser. We use persistent cookies for a number of purposes, such as retrieving certain information you have previously provided (such as your user ID if you asked to be remembered), and storing your preferences.

Pixel tags and web beacons are tiny graphic images placed on Website pages or in our emails that allow us to determine whether you have performed specific actions. When you access these pages or open email messages, the pixel tags and web beacons generate a notice of that action to us, or our service providers. These tools allow us to measure response to our communications and improve our web pages and promotions. 

We collect many different types of information from cookies and other technologies. For example, we may collect information from the devices you use to access our Website, your operating system type or mobile device model, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone of your device. Browsers routinely send these types of information to web servers. Our server logs also record the Internet Protocol (“IP”) addresses of the devices you use to interact with the Website. An IP address is a unique identifier that devices use to identify and communicate with each other on the Internet. We may also collect information about the Website you were visiting before you came to our Website and the Website you visit after you leave the Website, if this information is supplied to us by your browser.

Controlling Your Personal Information. 

We think that you benefit from a more personalized experience when we know more about you and how you use our Website and our services. However, you can limit the information you provide to Company, and you can limit the communications that Company sends to you.

You may manage how your browser handles cookies and related technologies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. 

You may also manage the sharing of certain Personal Information with us when you connect with us through a social media platform or application, such as Facebook. Please refer to the privacy settings of the social media website or application to determine how you may adjust our permissions and manage the interactivity between Company and your social media account or your mobile device.

Accessing and Correcting Personal Information. You can do several things to help keep Personal Information about you current. You can request access, update and delete your Contact Information, Financial Account Information, and the other information you provided to Company at any time by contacting Company. We will retain your information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security of Personal Information.

Company uses commercially reasonable controls that are designed to reasonably safeguard Personal Information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. Not all information stored on Company’s servers is stored in an encrypted format. In the event that we become aware of unauthorized access to your Personal Information in a manner that exposes, or risks exposure of, your Personal Information in a manner that is inconsistent with this Privacy Policy, we will notify affected users via email, provide a notification displayed on the Website, within 7 business days of the date that Company has actual notice of such event. We also agree to cooperate with any individual who pursues legally enforceable rights against data collectors and processors who fail to adhere to the law.

Privacy Practices of Third Parties.

This Privacy Policy only addresses the use and disclosure of information by Company through your interaction with the Company’s Website. Other websites that may be accessible through links from our Website may have their own privacy Policies and personal information collection, use, and disclosure practices. Our merchants and business partners may have their own privacy Policies, too. We encourage you to familiarize yourself with the privacy Policies provided by these other parties prior to providing them with information or taking advantage of an offer or promotion.

Changes to this Privacy Policy.

From time to time, we may update this Privacy Policy to clarify our practices or to reflect new or different privacy practices, such as when we add new features to our Website. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of notice on the Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.

Notice to Residents of Countries outside the United States of America.

Company is headquartered in the State of Washington and the Website and related services are currently intended for use by residents of the United States of America. Personal Information may be accessed by us or transferred to us in the United States or to our affiliates, business partners, merchants, or service providers elsewhere in the world. By providing us with Personal Information, you consent to this transfer. We will protect the privacy and security of Personal Information according to our Privacy Policy, regardless of where it is processed or stored.